Lashes N Lace

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If you want to have any item exchanged or store credited, you must contact us to obtain an RGA before doing so, please note that any items returned without a Return Goods Authorization will be rejected, and absoltutely no credit will be given for postage.  All items need to be returned to us within a 14 day time period, in its original condition. It should be packaged as delivered originally, clean and unworn with all its labels attached to it. Please ensure that the garments are tried over your underwear for hygiene concerns.

Please note that all garments will be closely examined for the interests of hygiene and if found doubtful, the items would be neither exchanged nor issued store credit.

We also recommend you to attain proof of posting from your respective post office, for we are not responsible for the loss of items in the process of delivery.

Please note that to avoid disappointments, orders placed for made-to measure items are of your size as these items are non-returnable.

We DO NOT offer refunds, we do however offer exchanges or store credit.

Non-returnable exchangeable or eligible for store credit items include:

Panties, stockings, body stockings, pantyhose, seaonal items and eyelashes

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